Re-designing a familiar experience

Role

UX Lead
UX Designer / Researcher
UI Designer
Product Manager

Design Process

Learning about the users by interviewing existing customers/users. Creating user archetypes from all the interviews.


The archetypes serves as a reminder to the product design and management team about who we are designing for and what are their needs.

Tree testing to learn how users associates different categories. Wireframe to test flow.

UI Design

Keeping the brand identity while designing the new design system

Screen Flow Design

Explore the different experience. The user journey from discovering an event till attending an event with secure ticketing.

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